Why does my Samsung TV turn off automatically?

Learn how to fix Samsung TV automatic shutdown issues caused by Auto Power Saving, Auto Power Off settings, or software glitches.

Your Samsung TV may turn off automatically due to enabled power-saving features like Auto Power Saving or Auto Power Off. These settings are designed to conserve energy but can cause unexpected shutdowns if not configured properly. Follow the steps below to resolve this issue.

1. Why does my Samsung TV turn off automatically?

Automatic shutdowns on your Samsung TV are typically caused by power-saving features such as Auto Power Saving or Auto Power Off. These functions monitor usage patterns and turn off the TV after periods of inactivity.

- Auto Power Saving uses Wi-Fi signals and remote control activity to detect inactivity and automatically turn off the TV.

- Auto Power Off turns off the TV after a specified period of inactivity, which can vary depending on your settings.

2. How to disable Auto Power Saving on my Samsung TV

1. Press the Home button on your remote control and navigate to Menu.
2. Select Settings > All Settings.
3. Navigate to General & Privacy > Power and Energy Saving.
4. Disable the Auto Power Saving function.

Note: The operation may vary depending on the Wi-Fi device you are using.

3. How to disable Auto Power Off on my Samsung TV

1. Press the Home button on your remote control and navigate to Menu.
2. Select Settings > All Settings.
3. Navigate to General & Privacy > Power and Energy Saving.
4. Set the Auto Power Off function to Off.

Note: In some regions, the Auto Power Off function may not work when Samsung TV Plus is running.

4. Additional things to check

- Ensure your Samsung TV has the latest software updates installed, as they may include fixes for power-related issues.

- Check for any external devices or accessories that might interfere with the TV's power settings.

- Verify that your remote control is functioning correctly and transmitting signals properly.

5. Supported Samsung TV models

These troubleshooting steps apply to most Samsung Smart TVs, including models from the QLED, Neo QLED, and The Frame series. For specific model compatibility, refer to your user manual.

6. Related Samsung support topics

- How to troubleshoot when The Frame automatically turns off

- How to update software on Samsung Smart TVs

- How to optimize power settings on Samsung TVs