What to Do if You Detect a Hacking Attempt

1. What to do if you find suspicious activity on your Samsung account

When you detect unauthorized actions on your Samsung account, follow these steps to secure your account:

1. Check your account activity for any signs of unauthorized access.
2. Review your cloud data for any backup, sync, or delete operations you did not initiate.
3. Examine your Galaxy Store and Galaxy Themes purchase history for unknown transactions or deletions.

2. How to secure your Samsung account after a hacking attempt

To enhance your account security, enable two-step verification:

1. On your mobile device, go to Settings and tap "Accounts and backup".
2. Select "Manage accounts" and choose your Samsung account.
3. Tap "My profile," then select "Security and privacy."
4. Enable "Two-step verification" for added protection.

If you prefer using the Samsung Account website, sign in and navigate to "Security" to enable two-step verification.

3. Additional things to check

- Ensure your Samsung account password is strong and unique, combining letters, numbers, and special characters.

- Regularly monitor your account activity to detect any unusual behavior early.

- Update your device's software to the latest version to benefit from security patches.

4. Supported Samsung Galaxy devices

This guide applies to most Samsung Galaxy devices, including the Galaxy S24, Galaxy S25, Galaxy S26, Galaxy Z Fold, Galaxy Z Flip, and Galaxy A series.

5. Related Samsung support topics

- How to create a strong password for your Samsung account

- How to recover a Samsung account if you forget your password

- How to manage Samsung account permissions on your device